Terms of Service
Last updated: 30 September 2026
These Terms of Service (“Terms”) govern your use of feega (the “Service”), available at feega.app, through its API, command-line tool (CLI) and MCP server. By creating an account or using the Service you accept these Terms. If you do not accept them, do not use the Service.
1. Who we are
The Service is operated by Andrea Buttarelli, established in Italy, VAT no. 16090491008 (“feega”, “we”, “us”).
Contact: support@feega.app · Privacy: support@feega.app · Abuse and legal notices: support@feega.app
2. The Service
feega is an AI workspace built on an infinite canvas. On the canvas you, a chat agent, or an external agent connected through the MCP server or API work with typed nodes. Depending on your plan, the Service lets you:
generate and edit text, images, video and audio (voice-over, music, sound) with third-party AI models;
analyse a brand from its website and store its voice, palette and assets;
import products from a connected store’s public endpoints and public posts from social profiles;
assemble posts, schedule them on a calendar and publish them to the social accounts you connect;
prepare and run Meta ad campaigns on the ad accounts you connect;
share a canvas or a node through a read-only link;
automate the above with API keys, the CLI and the MCP server.
Features may be added, changed or removed. Some are marked beta or “coming soon” and may not be available to you.
3. Eligibility
You must be at least 18 years old and able to enter a binding contract. If you use the Service for a company or other organisation, you confirm you are authorised to bind it; “you” then also means that organisation.
4. Accounts, workspaces and members
Your account belongs to you. Keep your credentials and API keys secret; you are responsible for activity under them, including actions taken by agents using your API keys or MCP connection.
Content lives in workspaces (organisations). A workspace owner can invite members by link or email; every member can see and change the workspace’s projects, canvases, brands and connected accounts according to their role.
The owner is responsible for the members they invite and for the workspace’s billing.
A user may belong to a limited number of free workspaces.
Tell us promptly at [SUPPORT EMAIL] if you suspect unauthorised access.
5. Credits, plans and payments
AI actions are paid in credits. 1 credit = €1 of list price. The cost of an action is shown before or when it runs.
Subscriptions renew automatically each month until cancelled; cancellation takes effect at the end of the current period.
Subscription credits expire at the end of the billing period they were granted for and do not roll over.
Top-ups are one-time purchases at the same rate. Top-up credits do not expire.
Welcome credits granted to a new workspace expire after 14 days.
Each connected social account may carry a monthly credit fee, shown before you connect it. If the balance cannot cover it, the account is paused.
Payments are processed by Stripe. We do not see or store full card numbers.
Credits have no cash value, cannot be transferred between workspaces or resold, and are not refunded when spent on a generation you did not like.
Refunds: governed by our Refund Policy. In short: within 14 days of buying a plan or a top-up, you can get a refund if you have used no more than 10% of the credits it granted and no more than 5 credits; we refund the amount paid minus the credits used (€1 each) and minus the payment processing fee. A renewal is refundable only if you cancel within 48 hours and have used none of its credits. Cancelling stops future renewals, with no pro-rata refunds. Welcome credits are never refundable.
We may change prices with at least [30] days’ notice; changes apply from the next billing period.
6. Your content
“Your Content” means what you put into the Service (prompts, text, images, video, audio, documents, brand data, product data) and the outputs generated for you.
You keep all rights you have in Your Content.
You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display Your Content only to operate, secure and improve the Service for you, including sending it to the AI, publishing and infrastructure providers listed in the Privacy Policy. The licence ends when Your Content is deleted, except for copies we must keep by law or in backups for their normal retention period.
We do not use Your Content to train our own or third-party models.
You confirm you have all rights and consents needed for Your Content, including for any person, brand, logo, product or voice it contains.
7. AI outputs
Outputs are generated by third-party models. They can be inaccurate, offensive, similar to other users’ outputs or to existing works. We give no guarantee that an output is unique, lawful, accurate or free of third-party rights.
As between you and us, we assign to you any rights we may have in outputs generated for you. Whether outputs are protected by copyright depends on applicable law.
Your use of an output must also respect the terms of the model provider that produced it; the models available and their providers are shown in the Service.
You are responsible for reviewing outputs before using, publishing or advertising them, and for their compliance with law, advertising rules and platform policies.
8. Acceptable use and content policy
Every generation prompt is screened automatically before it reaches a model, by a classifier and, when in doubt, a second AI review. Blocked requests are refused and the decision is logged. Automated screening can make mistakes in both directions; it does not relieve you of responsibility.
Always prohibited, in every mode:
any sexual, suggestive or nude content involving minors or persons who appear to be minors, including fictional, drawn or virtual depictions;
sexual or nude content depicting a real, identifiable person, and deepfakes of real people made to deceive, defame or harass;
non-consensual sexual content, sexual violence, voyeurism or “revenge” content;
graphic violence, gore, torture or realistic depictions of killing;
sexual content involving animals;
content promoting or instructing self-harm, suicide or eating disorders;
hate speech, harassment or dehumanisation of protected groups;
terrorist or extremist propaganda, or instructions for weapons or explosives;
the practices prohibited by Article 5 of the EU AI Act (manipulative or exploitative techniques causing significant harm, social scoring, predictive policing by profiling, untargeted facial-image scraping, emotion recognition at work or school, sensitive biometric categorisation, real-time remote biometric identification);
any other illegal content, IP infringement, spam, fraud, impersonation or misleading advertising.
Feega (every workspace by default) prohibits all sexual or pornographic content.
You also must not: probe, bypass or overload the moderation or rate limits; reverse-engineer or scrape the Service; share API keys outside your organisation; resell the Service without our written consent; use the Service for high-risk purposes listed in Annex III of the AI Act; or breach the terms of any connected platform.
9. Labelling of AI-generated content
Consistent with Article 50 of the EU AI Act:
You are always told when you interact with an AI system (the chat agent identifies itself as such).
Media generated by the Service is marked as AI-generated in a machine-readable way where technically feasible, and flagged as AI-generated when we publish it through a platform that supports it.
You must disclose that content is artificially generated or manipulated when it is a deepfake of real people, places or events, or text published to inform the public on matters of public interest without human editorial review. Do not present synthetic people or voices as real customers, employees or testimonials.
10. Third parties: people, brands and platforms
Using a real person’s likeness or voice requires their consent. Using third-party trademarks, logos or copyrighted works requires the right to do so.
Connected accounts. Publishing and ads run through official APIs (social publishing via Zernio, ads via Meta). By connecting an account you authorise us to act on it as you instruct, and you remain bound by each platform’s terms. Platforms may change or restrict access at any time; we are not responsible for that.
Imported data. Brand analysis, product import and social feeds read publicly available pages and endpoints. You must use that data lawfully and only for sources you are entitled to use.
Share links. Anyone who has a share link can view the shared canvas or node without logging in until you revoke it. You are responsible for what you share.
11. Reporting illegal content (Digital Services Act)
To report content you believe is illegal or breaches these Terms, write to [LEGAL NOTICE EMAIL] with: the link or location, why you think it is illegal, your name and email (unless the report concerns child sexual abuse material), and a statement of good faith. We will confirm receipt, decide without undue delay, and inform both you and the affected user of the decision and the reasons, including how to contest it. Our single point of contact for authorities and users under the DSA is [LEGAL NOTICE EMAIL]. Content involving child sexual abuse is reported to the competent authorities.
12. Suspension and termination
You can stop using the Service and close your account at any time [HOW — account deletion flow / email].
We may restrict, suspend or terminate access, remove content or disable share links if you breach these Terms, if required by law, or to protect users, third parties or the Service. Where reasonable we give notice and reasons first; for serious breaches (e.g. §8 “always prohibited”) we may act immediately.
On termination unused subscription credits lapse. Unused top-up credits are refunded at face value (minus the payment processing fee) only if that top-up is still refundable under the Refund Policy; otherwise they are forfeited.
Sections that by nature survive (content licence for retained copies, disclaimers, liability, law) survive termination.
13. Intellectual property of the Service
The Service, its software, design and the feega name and marks belong to us or our licensors. The CLI and MCP server are released under the Apache-2.0 licence; that licence governs the code, not the Service. Nothing in these Terms grants you rights in our brand.
14. Availability
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. Third-party models may be slow, unavailable or withdrawn. We may perform maintenance and change features.
15. Warranties
To the extent permitted by law, the Service is provided “as is” and “as available”. We do not warrant that outputs will be accurate, lawful or fit for a particular purpose. If you are a consumer, this does not limit your statutory rights, including the legal guarantee of conformity for digital content and services under the Italian Consumer Code.
16. Liability
Nothing in these Terms limits liability for death or personal injury caused by negligence, for wilful misconduct or gross negligence, or any liability that cannot be limited by law.
For business users, to the extent permitted by law: we are not liable for indirect or consequential loss, lost profits, revenue, data or goodwill; our total liability is limited to the amounts you paid us in the [12] months before the event giving rise to the claim.
For consumers, we are liable in accordance with the mandatory rules of applicable law.
You will indemnify us against third-party claims arising from Your Content, your published or advertised outputs, or your breach of these Terms, to the extent permitted by law.
17. Consumers in the EU
If you are a consumer, you have a 14-day right of withdrawal from a paid subscription or top-up. At checkout you expressly request that we start supplying credits and the Service immediately, and you acknowledge that you lose the right of withdrawal to the extent you use the credits (Directive 2011/83/EU art. 16(m) and 14(3); Italian Consumer Code art. 59(1)(o) and 57). How this works in practice is set out in the Refund Policy at feega.app/refunds. You may also use the EU consumer dispute resolution mechanisms available to you.
18. Governing law and disputes
These Terms are governed by Italian law. For business users, the courts of [CITY] have exclusive jurisdiction. If you are a consumer, the court of your place of residence or domicile is competent, and you keep the protection of the mandatory laws of your country of residence.
19. Changes to these Terms
We may update these Terms. For material changes we will notify you by email or in the Service at least [30] days before they apply, unless the change is required by law or to address abuse. If you do not accept the new Terms you can close your account before they take effect.
Questions: support@feega.app